Role Overview We are looking for a customer-focused Service Desk Engineer to provide first-level technical assistance to users in a BAU support environment. The successful candidate will be…
Job Description & Requirements Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level tro…
Responsibilities: a. Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system. b. Hardware – installation, maintenance and trouble-shooting. c…
Job Description & Requirements Key Responsibilities Provide Level 1 / Level 2 IT support via phone, email, chat, and ticketing systems. Diagnose and resolve issues related to desktops, lapt…
Job Description & Requirements Job Summary Provide first-level technical support by resolving customer issues via phone and email, performing troubleshooting, escalating incidents appropria…
Tell us what is wrong with this job. After review it may be removed.
