Care Coordinator

Working Hours:

🕗 Monday to Friday — 8:30 am – 5:30 pm

🕰️ Saturday — As required for events or support

🗓️ Monthly after-work team meeting

Job Purpose:

To support the smooth delivery of daily programs and personalized care for seniors at GlowCare Club, ensuring clients’ physical, cognitive, emotional, and social well-being through the Glow Method. The role focus on care coordination and client engagement responsibilities.

Key Responsibilities:

1. Program Support

• Assist in setting up, conducting, and cleaning up after activity sessions (cognitive, physical, social, and creative).

• Motivate and encourage clients to participate actively in daily programs.

• Observe clients’ responses and progress during sessions and report to the CM or therapist.

2. Care Coordination & Client Support

• Welcome and assist clients upon arrival; ensure comfort and readiness for daily activities.

• Monitor clients’ well-being, hygiene, safety, and mobility throughout the day.

• Support grooming, toileting, and feeding assistance when required.

• Coordinate with caregivers regarding attendance, health updates, and individual needs.

• Maintain accurate daily attendance, meal, and observation records.

3. Administrative & Communication Duties

• Record clients’ progress notes and share observations with the team.

• Assist in scheduling or updating client programs and therapy sessions.

• Help prepare reports and materials.

• Participate in team meetings, training, and monthly after-work sessions for continuous improvement.

4. Environment & Safety Maintenance

• Maintain cleanliness and organization of therapy and activity areas.

• Ensure equipment and materials are well-kept and safe for client use.

• Support emergency or safety drills and follow infection control protocols.

5. Event & Program Support

• Assist during weekend events, outings, or caregiver workshops when required.

• Help in festive or thematic activities to enhance clients’ enjoyment and social interaction.

Personal Attributes:

• Compassionate, patient, and positive attitude toward seniors and persons with dementia.

• Good teamwork and communication skills.

• Observant, responsible, and detail-oriented.

• Physically fit to support clients in mobility and exercise sessions.