Customer Service Officer (UP3000 | Gov | 1-year)

Working hours: Monday - Thursday : 8am - 5.30pm, Friday : 8am - 5pm

Nearest MRT: Upper Thomson

Contract: 1 year

Salary: $2,800 - $3,000

Job Description:

      • Attend to walk-in members of the public (MOPs)

      • Process applications, renewals, issuance, and printing of certificates using internal systems (training will be provided for use of internal systems)

      • Use common office tools (Microsoft Outlook, Skype, etc.)

      • Handle enquiries via phone calls and emails

      • Perform any ad hoc duties as assigned

Requirements:

      • Diploma in any discipline

      • Min. 6 months of customer service and administrative experience

      • Tech-savvy, customer-centric, and proactive with a positive working attitude

      • Good communication and writing skills (written and spoken)

      • May involve physical work due to guardhouse duties and the need to move documents


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EA Reg. ID: R25157446 (Katherine Carlen)

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