Maintenance Engineer (Security Systems) | Up to $5000

Key Responsibilities

System Maintenance & Troubleshooting

• Serve as the first and second-level technical escalation point for maintenance-related issues.

• Perform on-site troubleshooting, diagnosis, and resolution of hardware, software, and network-related faults.

• Conduct root cause analysis (RCA) and implement corrective actions to prevent recurring issues.

• Replace faulty hardware, perform firmware upgrades, software patching, and system optimization.

• Coordinate with vendors for advanced technical support, bug fixes, and system updates.

Security Systems Support

• Configure, maintain, and optimize access control and video management systems.

• Support controller configurations, card readers, credential management, biometric authentication, and access permissions.

• Troubleshoot integrations between security subsystems and enterprise platforms.

• Ensure systems remain secure, stable, and operational in mission-critical environments.

Preventive Maintenance & Documentation

• Execute preventive maintenance schedules and routine system health checks.

• Recommend upgrade strategies and lifecycle management plans.

• Prepare detailed service reports and maintain accurate technical documentation.

• Update system design documentation whenever hardware or software changes are implemented.
  

Preferred Technical Experience

Experience with one or more of the following platforms:

• LenelS2 OnGuard

• HID / Mercury-based Access Control Systems

• Genetec

• Suprema

• ZKTeco

• Axis Communications

• Milestone Video Management Systems (VMS)

Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical/Electronics Engineering, or related field.

• Technical certifications in CCTV and Access Control systems are highly recommended.

• 4 – 5 years of hands-on experience

• Strong understanding of:

  • Network connection

  • SQL databases, Windows Server, virtualized environments

  • Door hardware (maglocks, strikes, sensors, interlocks)

  • Identity and access management principles

  • Video Management Software

• Exceptional analytical and problem-solving skills, with the ability to diagnose both software and hardware issues.

• Able to perform standby or after-hours support upon fault call activated on rotation basis
  
  

📩Apply Now

Send your resume (MSWord format) to:

📱 WhatsApp / Telegram: 8509 0409

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

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Annie Hoang(R25158747)

CREW by HRnet |HRnet Ventures Pte Ltd

EA24C2435