Key Account Manager

The Opportunity

Our client is an established global supply chain and logistics organisation looking for a Key Account Manager to drive the growth and development of key customer accounts across assigned markets.

This is a commercially focused role combining strategic account management, business development and P&L ownership. You will manage key customer relationships, identify opportunities to expand existing accounts and develop new business while working closely with internal teams to deliver effective supply chain solutions.

Key Responsibilities

• Lead commercial performance and drive growth across assigned markets and strategic accounts

• Own and develop relationships with key customers, building a strong understanding of their business needs and requirements

• Identify opportunities to expand existing accounts through new solutions, services and commercial opportunities

• Drive new business development and build a sustainable sales pipeline

• Take ownership of account P&L, forecasting and business planning

• Conduct regular business reviews and QBRs, providing customers with relevant market insights, trends and recommendations

• Prepare and deliver commercial proposals and presentations to support revenue growth and customer retention

• Partner with internal teams to ensure seamless service delivery and effective execution of customer requirements

• Collaborate with analytics and commercial teams on pricing models and proposals for new products and services

• Track key account metrics and provide sales forecasts and performance updates to internal stakeholders

• Manage customer concerns and commercial issues effectively, working towards mutually beneficial solutions and long-term partnerships

• Provide leadership and direction to indirect team members to support customer and business objectives

What We're Looking For

• Relevant experience in Strategic Account Management, Key Account Management, Business Development or Commercial Management

• Strong familiarity with the supply chain, logistics or freight management industry

• Proven ability to manage and grow key customer accounts while identifying new business opportunities

• Commercially driven with a good understanding of sales pipelines, forecasting, pricing and P&L

• Strong stakeholder management, influencing and relationship-building capabilities

• Excellent communication, presentation and negotiation skills

• Independent, resourceful and highly motivated with a strong drive to deliver results

• Comfortable working cross-functionally across commercial and operational teams

Why Consider This Opportunity?

• Join an established global organisation within the supply chain and logistics sector

• Take ownership of strategic customer relationships and commercial growth

• Gain exposure across regional markets and complex supply chain solutions

• Work in a role combining account strategy, business development and commercial ownership

Interested candidates may apply with an updated CV.

Ryan Leo
Recruitment Consultant | Revup Proservices
EA Personnel No.: R24126349
EA Licence No.: 24C2366