Assistant Manager (Student Life & Engagement)

Lead Student Life Engagement & Operations

• Manage and mentor student leaders, student clubs and chapters to foster an engaged and inclusive student community

• Plan, organise and evaluate a comprehensive calendar of student engagement activities, appreciation events, academic enrichment workshops and community initiatives that enhance the student experience and peer engagement

• Collaborate with Schools and other Business Units to align student life initiatives with institutional goals, supporting student success, wellbeing and retention

• Lead the recruitment, development and succession planning of student leaders, clubs, chapters.

Manage publicity and administration for Student Engagement

• Manage and execute communication strategies for current students through social media, e-newsletters, campus publicity and the student life mailbox

• Maintain and update student life communication materials, including webpages, collaterals and student guides

• Coordinate student mobility applications and maintain related records

• Oversee the administration of student life resources, venues, equipment and operational records

Manage administration of student medical insurance

• Manage annual contracts and relationships with student medical insurance providers

• Liaise with the Business Units to coordinate timely registration of students for coverage

• Manage enquiries relating to student insurance and monitor insurance utilization and reporting

Build partnerships & enhance student experience

• Build partnerships with internal teams and external organisations to enhance student engagement

• Lead volunteering, networking, community engagement and experiential learning initiatives

• Analyse student participation, engagement data and satisfaction surveys to evaluate effectiveness and improve programmes, student wellbeing and retention

Manage and lead the student life & engagement team

• Lead, coach and develop the student life & engagement team to deliver high-quality programmes and services

• Develop annual operational plans, budgets and key performance indicators for student life initiatives

• Ensure compliance with institutional policies relating to event management, safety, risk management and governance

• Prepare management reports, budget and strategic updates on student engagement, participation and programme satisfaction, effectiveness and outcomes

Others

• Any other ad-hoc duties as required by the company from time to time.

Job Requirements

• Degree in any discipline with at least 5 years of managerial experience

• Strong event management/leadership skills with ability to multi-task

• Enjoy working with youths from different cultural backgrounds

• Proactive team player with strong communication and interpersonal skills

• Relevant experience in a Private Education Industry environment would be an advantage

• Willing to work after 6pm and weekends where needed.