MANAGEMENT EXECUTIVE

Job Description:

• Support daily restaurant operations and ensure smooth and efficient service.
• Perform and oversee both front-of-house and back-of-house operational duties.
• Maintain high standards of food quality, customer service, cleanliness, and hygiene.
• Assist with staff scheduling, manpower deployment, and daily work arrangements.
• Supervise, guide, and support crew members during daily operations.
• Handle customer enquiries, feedback, complaints, and service recovery.
• Monitor outlet sales, food costs, wastage, and other operating expenses.
• Assist with inventory management, stock ordering, receiving, and stocktaking.
• Ensure compliance with company SOPs, food safety standards, and workplace requirements.
• Support promotional activities, new product launches, and delivery-platform operations.
• Assist with cashiering, daily sales reconciliation, and preparation of operational reports.
• Identify operational issues and recommend improvements to enhance efficiency, service, and sales.
• Work closely with the Outlet Manager and Operations Team to achieve operational and sales targets.
• Take on additional supervisory and management responsibilities as training and experience progress.

• Working Hours: Shift working hours base on outlet' s schedule;
• Benefits: qualified applicants will enjoy comprehensive benefits;
• Other Requirements: Proficiency in both written and spoken English and Chinese is required, as the role involves regular communication, reporting, and coordination with the company’s headquarters and management team.