Operations Executive

Role Description

Supports the execution of corporate health screening operations by coordinating logistics, patient flow, and administrative processes to ensure smooth and efficient service delivery.

Job Scope / Key Responsibilities

1. Corporate Screening Execution

● Support onsite and offsite corporate health screening events

● Assist in setup and teardown of screening stations

● Ensure smooth execution according to schedule and client requirements

2. Operational Coordination

● Coordinate daily operational activities across screening stations

● Liaise with internal teams (eg.,sales doctors, admin) for workflow alignment

● Ensure readiness of manpower, equipment, and materials

3. Patient Flow Management

● Manage registration and patient movement during screenings

● Direct patients to appropriate stations efficiently

● Monitor waiting times and escalate delays

4. Administrative Support

● Handle registration, data entry, and documentation

● Ensure accuracy of patient records and screening forms

● Support report processing and tracking

5. Logistics & Inventory Support

● Prepare and transport equipment and consumables for screening events

● Track inventory usage and report replenishment needs

● Ensure proper storage and handling of supplies

6. Client & Onsite Coordination

● Assist in coordinating with corporate clients during screening events

● Ensure client requirements are met on-site

● Provide basic support for client queries during execution

7. Compliance & SOP Adherence

● Follow operational SOPs and healthcare guidelines

● Ensure proper handling of confidential patient information (PDPA)

● Support audit preparation and compliance checks

8. Team Support

● Work closely with operations managers and team members

● Support senior staff during large-scale screening events

● Assist in continuous improvement of workflows

● Support coordination and execution of home screening projects, including scheduling, logistics, operational follow-up, and handling emails and phone inquiries as needed

● May be developed to take on Project Leader responsibilities based on readiness and experience

*5.5 days work week