Quality Supervisor

Role & Responsibilities:

• Lead, direct, evaluate, and develop Quality personnel to ensure performance meets established quality objectives, standards, and customer requirements.
• Implement, maintain, and continuously improve Quality policies, procedures, and activities. Promote effective communication and the sharing of quality-related information, best practices, and technical knowledge across functions.
• Review manpower requirements, resource allocation, and capacity planning to ensure adequate Quality support for operational and business needs.
• Establish and review equipment, inspection, and calibration requirements to ensure reliability, compliance, and optimal utilization of Quality resources.
• Monitor industry trends, customer requirements, regulatory changes, and developments in Quality practices. Evaluate and recommend improvements, equipment, systems, and technologies that enhance product quality and process capability.
• Establish and manage Quality operating budgets, monitor expenditures and resource utilization, and ensure effective prioritization of spending in line with business objectives.
• Lead and support the implementation of applicable Quality Management System requirements, including AS9100, customer-specific requirements, and regulatory standards.
• Drive audit readiness and compliance activities, including internal, customer, regulatory, and Nadcap audits, and ensure timely closure of audit findings and corrective actions.
• Establish, monitor, and improve Quality KPIs and performance metrics. Identify trends, risks, and opportunities for improvement and implement appropriate corrective and preventive actions.
• Ensure effective management of non-conformances, customer complaints, root-cause analysis, corrective actions, and preventive actions to minimize recurrence and improve overall product and process quality.
• Ensure implementation and continuous improvement of CORE operating systems and support the achievement and sustainment of applicable CORE certification levels.
• Forge and maintain productive working relationships with internal and external stakeholders, customers, suppliers, and Collins Aerospace sites, including US sites, to ensure alignment on quality requirements and objectives.
• Develop and mentor Quality talent through coaching, training, competency development, and succession planning to establish strong technical capability and bench strength within the Quality organization.
• Promote a strong Quality culture by encouraging employee ownership, accountability, continuous improvement, and adherence to established processes and standards.
• Lead cross-functional quality improvement initiatives and provide technical guidance and escalation support to Operations, Engineering, Supply Chain, and other functional teams.
• Ensure effective communication of Quality objectives, performance, risks, and key issues to management and relevant stakeholders.

Qualification & Requirements:

• Degree in Mechanical/Manufacturing Engineering with 3 years relevant experience; or
• At least 3 years in supervisory/leadership role in a Precision Engineering environment
• Has good working knowledge on Quality Management System meeting AS9100 requirements.
• Knowledge of Co-Ordinate Measuring Machine (CMM), and Non Destructive Testing (NDT) will be added advantages.
• Effective communication and interpersonal skills.
• Good knowledge of manufacturing techniques and process controls.
• SAP / Advance Excel knowledge is advantageous.
• Excellent coaching skills, inspires by example, unwavering commitment to excellence.
• Strong decision-making skills and consensus building ability.
• Effective communication and interpersonal skills.
• Good team player and process a “can do” attitude.