Passenger Services Executive (Changi Airport)

Job Description

• To assist/ ferry passengers with special needs to/from flights

• Provide buggy services to ferry passengers to/from flights

• Assist in various special services duties to passengers (e.g. disabled/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers, etc)

Requirements

• Degree or Diploma Holders

• Relevant hands-on experience in Customer Service Operations would be an advantage

• 2-3 years of experience in the Airlines Customer Service field is preferred

• Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays

• Fluency in written and verbal English

• Good communication and interpersonal skills

• Always maintain a high standard of personal hygiene, neatly attired and professionally groomed

*We regret that only shortlisted candidates will be contacted