Senior HR Operations & Payroll Executive

Role Overview

We are looking for a hands-on and organised Senior HR Operations & Payroll Executive to support our regional HR operations across Singapore, Malaysia, Philippines, Indonesia and Hong Kong.

The role will focus on three key areas:

• Regional Payroll Administration – Malaysia, Philippines, Indonesia and Hong Kong
• Regional HR Operations – Singapore, Malaysia, Philippines, Indonesia and Hong Kong
• Singapore Office Management

You will work closely with the HR team, Finance, employees and external service providers to ensure payroll and day-to-day HR operations run smoothly and accurately.

Key Responsibilities

Regional Payroll Administration

Support monthly payroll processing for Malaysia, Philippines, Indonesia and Hong Kong, including:

• Collect, consolidate and prepare monthly payroll inputs
• Process new joiners, resignations and employee changes
• Update salary adjustments, allowances, deductions, bonuses, commissions and incentives
• Process unpaid leave and other payroll adjustments
• Verify employee payroll and bank information
• Conduct first-level checks on payroll calculations
• Prepare payroll reports for review and approval
• Coordinate payroll payments with Finance
• Liaise with external payroll vendors where applicable
• Handle standard employee payroll enquiries
• Support payroll reconciliation
• Maintain accurate payroll records and documentation
• Monitor payroll and statutory submission deadlines

Employee Lifecycle Administration

Support onboarding and offboarding across SG, MY, PH, ID and HK, including:

• Prepare employment contracts and standard HR documentation
• Collect and maintain employee documents and information
• Create and update employee profiles in HRIS
• Coordinate payroll, benefits and insurance enrolment
• Track probation and confirmation dates
• Prepare resignation acknowledgement and acceptance letters
• Coordinate employee clearance and final payroll information
• Process employee removal from applicable benefits and insurance
• Maintain complete and accurate employee personnel files

HR Documentation & HRIS

• Prepare confirmation, promotion, salary adjustment, transfer and other standard HR letters
• Maintain employee information and documents in HRIS
• Update employee salary, designation, department and reporting-line changes
• Maintain leave entitlements and approved adjustments
• Conduct regular checks to ensure employee information is accurate
• Support HRIS implementation, data migration and system clean-up
• Maintain proper HR filing and documentation for audit purposes

Benefits & Insurance Administration

• Coordinate employee insurance enrolment and termination
• Maintain employee benefits and insurance records
• Handle standard employee benefits and insurance enquiries
• Liaise with insurance providers and brokers
• Support annual insurance renewals
• Ensure employee benefit changes are updated accurately and on time

Singapore Office Management

Manage the day-to-day administration and operations of the Singapore office, including:

• Act as the main point of contact for general office matters
• Liaise with building management, vendors and service providers
• Coordinate office maintenance, repairs, cleaning and servicing
• Manage pantry, stationery and general office supplies
• Monitor inventory and replenish supplies when required
• Manage employee office access and related administration
• Coordinate office equipment, facilities, deliveries and courier requirements
• Maintain office asset and equipment records
• Source and compare vendor quotations where required
• Coordinate office-related invoices and payments with Finance
• Support internal office activities and employee events
• Maintain office house rules and general workplace standards
• Handle general employee office and facilities enquiries
• Identify opportunities to improve office operations and manage costs effectively

General HR Administration

• Respond to standard employee HR enquiries
• Maintain HR trackers and employee records
• Prepare routine HR reports
• Support HR audits and compliance documentation
• Coordinate government employment or statistical surveys where required
• Provide administrative support for regional HR initiatives
• Support other ad-hoc HR operational requirements

Requirements

• Diploma or Degree in Human Resources, Business Administration or a related discipline
• 2–4 years of relevant HR operations, payroll or HR administration experience
• Hands-on payroll experience is preferred
• Regional HR or payroll exposure will be an advantage
• Experience using HRIS and/or payroll systems
• Good working knowledge of Microsoft Excel or Google Sheets
• Strong attention to detail and accuracy
• Highly organised with the ability to manage multiple deadlines
• Comfortable handling confidential employee and payroll information
• Good communication and stakeholder management skills
• Resourceful, proactive and willing to be hands-on
• Able to work independently in a fast-paced environment