Pet Memorial Care Specialist | $3,000 Gross Commission + OT - 0220

Pet Care Specialist

Working Days: 5.5 Days Work Week
Working Hours: 9:00am – 5:30pm / 9:00am – 1:30pm
Salary: Basic $2,600 + Commission + OT
Gross Salary: Approximately $3,000
Location: Kaki Bukit / Ubi MRT

Job Scope

• Serve as the primary point of contact for families via calls, WhatsApp and walk-ins.

• Guide families through the available service options and assist them in making decisions.

• Take ownership of each assigned case from intake to aftercare.

• Anticipate clients' needs and proactively guide them through each step of the journey.

• Act as the bridge between the family and operations team to ensure flawless execution.

• Prepare and facilitate farewell sessions in memorial rooms (VIP Garden Hall / Starry Room).

• Guide families through the farewell process, including final moments, messages and rituals.

• Perform gentle grooming, cleaning and preparation of pets for farewell.

• Handle pets with the utmost respect, treating every pet as a beloved family member.

• Support pet transfers and collections when required.
  

Chan Kai Wen Reg R23114137
THE SUPREME HR ADVISORY PTE LTD
EA No: 14C7279