Customer Service Executive

RESPONSIBILITIES

· Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Ensure merchandise and displays are consistently well presented

· Perform daily inventory counts

· Contribute to team effort by accomplishing related result as needed

· Responsible for accurately assessing and valuing pawned jewellery items

REQUIREMENTS

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Dynamic, energetic, positive and driven to exceed targets

· Preferably with sales or customer service experience from retail industry

· Able to start work within short notice will be an advantage

COMPETENCIES:

· Strong interpersonal skill

· Strong communication skill

· Strong organisational skill

· Teamwork

· Reliability

· Integrity

· Action/result orientated