EV Warranty & Parts Advisor

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.