OPERATIONS EXECUTIVE (CHANGI AIRPORT)

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites

• Effective instruction and management of manpower on site to ensure delivery of daily operations

• Plan and schedule rosters based on available manpower

• Take charge and resolve operational ground issues when the needs arise

• Handle clients’ complaints and attend to emergency calls

• Fulfil clients’ expectations and requirements and ensure good customer relations

• Coaching and guiding direct reports on work-related issues

• Ensure a high standard of performance as per contract requirements

• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance

• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders

• 2-3 years of hands-on experience in manpower management is preferred

• Able to accept 6 working days including Public Holidays and last-minute work assignments

• Fluency in written and verbal English

• Proficient in Microsoft Office such as Outlook, Word, and Excel

• Good communication and interpersonal skills

• Positive work attitude, able to work independently and in a team
  
  
  *We regret that only shortlisted candidates will be contacted