Temp Patient Service Associate – Bed Management Unit (Queenstown | Up to $15/ hr) #HGNJ

We are hiring Temp Patient Service Associate – Bed Management Unit to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

Bed Management Operations
• Perform daily bed management by coordinating with various stakeholders and team members on admissions and transfers to assign beds to patients according to protocols, policies and procedures.
• Ensure effective utilisation of capacity by constantly matching demand and supply.
• Identify potential bed-tight situations and activate bed-tight measures.
• Provide statistics and reports on bed and resource utilisation to management and bed availability to other institutions.
• Review workflows, systems and procedures continuously to identify areas for improvement.
• Liaise and work effectively with wards, other institutions, Emergency Department and BMU for admissions and transfers within/across the hospital.
• Understand all admitting workflows and points of access into the hospital and manage competing interests.

Ambulance Service Management Operations
• Arrange ambulance transfers for patients to/from hospitals, residences and nursing homes, and coordinate with requestors and ambulance vendors to ensure special arrangements are communicated correctly.
• Ensure all ambulance transfers are recorded for statistics and reports on ambulance utilisation and transfer types.
• Manage ambulance vendors effectively and efficiently.
• Review workflows and procedures continuously to identify areas for improvement.
• Assist with feedback and escalate issues in a timely manner.
• Ensure accurate and timely activation of ambulance transfers according to patient needs.

Emergency Activation
• Activate Emergency Response Team to respond to life emergencies.
• Participate in daily Code Blue testing and monthly Code Blue drills.
• Update Medical Affairs monthly on Code Blue testing results.

Administrative Duties
• Assist with bed request and ambulance transfer enquiries/requests via phone, email or fax and follow up on closure.
• Conduct testing of applications when necessary.
• Comply with the Personal Data Protection Act to safeguard patient confidentiality.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions.
• Participate in ad-hoc projects as assigned by the Reporting Officer.

Requirements:

• Able to work in a fast-paced environment and manage multiple requests.
• Good communication and coordination skills.
• Able to liaise effectively with various internal and external stakeholders.
• Meticulous and able to handle patient information confidentially.
• Comfortable working rotating shifts, including weekends and public holidays.
• Able to commit Monday – Sunday, including Public Holidays
• Able to commit to shift timings: AM Shift: 8am – 5pm, PM Shift: 11am – 8pm
• Able to commit to contract Duration of September 2026 – January 2027

All interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, and expected salary.

Quek Jing Qian
Outsourcing Team
Ref Code: #HGNJ
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only shortlisted candidates will be notified.