Customer Email Service Officer (Insurance, Claims) (1 Year Contract) #NKC

Manage customer requests and enquiries through email and ensure timely response and resolution

Support processing and administration activities in accordance with service standards

Coordinate with internal teams to ensure accurate handling and follow-up of requests

Communicate updates and provide clear explanations to customers and stakeholders where required

Handle feedback, appeals, and service-related concerns, escalating issues when necessary

Support operational projects and administrative initiatives as assigned

Ensure adherence to internal policies, compliance requirements, and operational controls

Identify potential risks and support continuous improvement initiatives

Maintain accurate records and support quality service delivery

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted