SALES OPERATIONS MANAGEMENT COORDINATOR

• Liaise with clients to provide project updates, quotations, and schedule appointments. • Respond to basic enquiries and escalate technical questions to the survey team.Quotation & Invoicing Support • Prepare, send, and follow up on quotations and invoices. • Assist with tender submissions and document formatting, if required. Payment Follow-up • Track payment statuses and follow up with clients on outstanding invoices. • Maintain accurate records of payment collection timelines. Sales & Quota Support • Support the team in achieving monthly or quarterly sales targets. • Monitor job conversion rates and client engagement metrics. Database & CRM Management • Update client information, job progress, and status in CRM systems or Excel trackers. • Assist in generating monthly sales and project reports. Administrative Tasks • Perform filing, data entry, and ensure timely delivery of documents such as survey reports. • Schedule appointments, meetings, and site visits for the sales and survey teams. Key Skills Required • Strong communication and interpersonal skills • Basic knowledge of invoicing and billing procedures • Highly organized and detail-oriented • Comfortable working with sales targets and KPIs • Proficient in Microsoft Office (Excel, Word) and Google Sheets • (Bonus) Familiarity with AutoCAD or surveying terminology Other Useful Qualities • Proactive in following up with clients and internal teams • Ability to multitask and work well under pressure • Collaborative mindset to work effectively with field staff (surveyors) • Fluent in English and relevant local languages for client communication •Minimum 10–15 years of operations experience •Proficiency in Microsoft Excel and reporting tools • Strong leadership and communication skills demonstrated through managing teams and workflows