Job is active
Service Engineer
3 800 – 4 800 $
Full timeEntry levelOn-siteSingapore
AUX CLOUD COMMERCE PTE. LTD.Singapore
About this job
Key Responsibilities
- Provide technical and after-sales service support to our customers.
- Attend to service requests and technical issues raised by customers and business partners.
- Perform troubleshooting, diagnosis, repair and maintenance of air-conditioning systems and home appliances.
- Identify root causes of product and technical issues and recommend appropriate solutions.
- Support product installation, testing and commissioning where applicable.
- Provide technical advice and product guidance to customers and business partners.
- Work closely with the Sales, Warehouse and Operations teams to coordinate service cases, replacement units and spare parts.
- Assess product defects and determine whether repair, replacement or further technical investigation is required.
- Monitor and follow up on outstanding service cases to ensure timely resolution.
- Provide feedback to the internal team regarding recurring product issues and technical problems.
- Assist with product training or technical briefings for retailers, wholesalers and dealers when required.
- Ensure all service activities are carried out safely and according to company procedures.
- Perform other technical and service-related duties as assigned.
Market insight
10% below median4 800 $
3 500 $7 000 $
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Frequently asked questions
What salary can I expect?
The employer lists 3 800 – 4 800 $ for this role at AUX CLOUD COMMERCE PTE. LTD. in Singapore. For comparison, the local market median is about 4 800 $ based on 75 102 similar offers.
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