Visitor Engagement Ambassador (Freelance)

Are you energetic, outgoing and enjoy interacting with people? Join us as a Freelance Visitor Engagement Ambassador and become the face of the Chinatown Heritage Centre!

As a Visitor Engagement Ambassador, your role is to actively engage passers-by, create fun and memorable interactions, and encourage them to step into the museum. Through games, hands-on activities, mascot appearances and conversations, you'll help bring Singapore's Chinatown stories to life while converting visitors into museum guests.

This role is perfect for students, freelancers and individuals looking for flexible weekend work with attractive performance-based earnings.

Job Responsibilities

• Proactively engage passers-by and visitors around Chinatown Heritage Centre.
• Introduce the museum and confidently recommend its exhibitions and experiences.
• Conduct outdoor engagement activities, mini-games and hands-on experiences to attract visitors.
• Encourage and convert walk-in visitors into paying museum guests.
• Assist with simple visitor enquiries and direct visitors into the museum.
• Work at various outreach points around Chinatown, including the museum entrance, nearby MRT exits and surrounding pedestrian areas depending on operational needs.
• Maintain an energetic, friendly and professional presence while representing the Chinatown Heritage Centre brand.

Job Requirements

• Energetic, outgoing and confident speaking to members of the public.
• Comfortable approaching strangers and starting conversations.
• Enjoys engaging crowds and creating fun experiences.
• Comfortable working outdoors in different weather conditions (with appropriate operational arrangements during rainy weather).
• Comfortable wearing or assisting with mascot costumes where required.
• Sales-oriented and motivated by performance incentives.
• Able to work independently while maintaining a positive attitude.
• Prior experience in events, promotions, attractions, retail, tourism or customer engagement is an advantage but not required.
• Students and freelancers are strongly encouraged to apply.

Working Hours

• Flexible part-time arrangement based on roster.
• Shift 1: 10:00 AM – 3:00 PM
• Shift 2: 3:00 PM – 8:00 PM
• Applicants may indicate their preferred shift(s).
• Priority will be given to applicants available on Fridays, Saturdays and Sundays.
• Additional weekday opportunities may be available as operations expand.
• Reasonable short breaks for water and restroom use may be taken while ensuring continuous visitor engagement.

Remuneration

• Basic Pay: From S$10/hour
• Performance Incentive: Attractive commission based on ticket sales generated.
• Training and onboarding will be provided before deployment.

If you enjoy meeting new people, creating memorable experiences and being rewarded for your initiative, we'd love to hear from you!