Operations Executive

Job Summary:

To support Residential Manager, HCAs and Facilities Executive in daily operations.

Duties and Responsibilities:

1. Manage daily operations of residential services and building, M&E, cleaning and pest control (Ensure effectiveness & efficiency of operations)

2. Work with Residential Manager to develop, implement, and improve residential and facilities policies and procedures according to established standards and regulations.

3. Plan and implement all operational policies, objectives and initiatives

4. Responsible for project management work

5. Provide care and support to residential members

6. Be responsible for facilities services such as:

a. The maintenance of the center’s facilities and security operations (i.e. CCTV, EM locks, Carparks, logbooks, keypress, etc.)

b. Enhancing workplace environment by being responsible to conduct daily inspections (i.e. ECC – Environmental Control Coordinator)

c. Monitors Workplace Safety & Health (WSH) issues.

d. Maintain the floor fire-registers & coordinate fire drills twice a year.

e. Supporting daily operation (i.e. cleanliness, waste management)

f. Create conducive spaces for members and staff

7. Work with and support vendors, contractors and IFM.

8. Fire Safety Manager – fire drill, staff training and compliance within the centre

9. Lead for ACCSM emergency response (fire, haze and terrorism)

10. Responsible for facility related procurement (i.e. quotations for various facility projects)

11. Manage external contractor and ensure the monthly preventive maintenance is carried out accordingly. This includes adhoc building and facilities projects within the centre.

12. Assist with new admissions to the centre

13. Apply basic first aid & CPR skills and knowledge during emergencies

14. Compile monthly statistics

15. Any other duties as assigned by the reporting officer.

Job Requirements :

1. Minimum a Diploma in any field;
2. Minimum 3 years of relevant working experience.
3. Able to support residential operations in a care centre.
4. Keen to learn about psychiatric rehabilitee work.
5. Ability to work independently and as part of a team
6. Possess high analytical and problem-solving abilities
7. Strong communication and interpersonal skills
8. Organizational skills
9. First aid & CPR