F&B SUPERVISOR

Requirements

• Prior experience in F&B
• Proven experience as F&B Supervisor or similar role
• Organizational and leadership abilities
• Communication and interpersonal skills
• Customer service and communication
• Self-motivated with a results-driven approach
• Time management and multitasking
• Attention to cleanliness and hygiene
• Problem-solving skills
• Able to work long hours with prolonged period of standing and till late hours
• Must work on early morning, weekends, and public holidays.

Responsibilities

• Set daily/weekly/monthly objectives and communicate them to employees
• Organize workflow by assigning responsibilities and preparing schedules
• Oversee and coach employees
• Identify issues in efficiency and suggest improvements
• Enforce strict safety guidelines and company standards
• Ensure fast, accurate order taking and service during peak hours
• Maintain cleanliness and hygiene in compliance with local food safety regulations
• Monitor stock levels and reorder supplies
• Handle cash transactions, POS systems, and daily sales reconciliation
• Address customer feedback, complaints, and special requests
• Train new staff on food preparation and service standards
• Ensure proper maintenance of equipment