Analyst - Trade Platform Support

Position Purpose:

The Operations trade platform support team is responsible for maintenance and support of order management system including account and limit set ups for Derivatives product complex.

Primary duties will include:

• Liaise with vendors on system-related support and implementation issues, bugs, fixes, enhancements
• OMS User creation, limits & required setup to facilitate clients trading
• On-boarding, of Trading Clients to various Exchange via Sponsored or FIX protocol & APIs
• Implement automation of report generation, OMS SOD credit limits & positions parsing, and upload & reconciliations of positions limits
• Provide first line support for customer trading and system functionality support.
• Monitor actively and respond to alerts within trading system atmosphere
• Record all queries in client related to trade support analysis
• Provide support for internal and external stakeholders on trading system support.
• Be adept to operation’s team processes and ensures procedures are up to date.
• Be proactive in reviewing and identifying areas for processes improvements aimed as increase efficiency and improving control environment for the team.
• Participate in project deliveries, UAT and Ad-hoc system testing as nominated by line manager.

Requirement:

• A good Bachelor’s degree or exceptionally strong results in a Diploma or equivalent qualification
• 2+ years of relevant experience in Trading Systems administration and/or Derivatives Operations
• Work with high standards of accuracy and diligence
• Ability to work in a team environment and interact with all levels of the organizations.
• Demonstrate ability to work independently, multi-task, and consistently meet deadlines.
• Excellent written and oral communication skills in English