Inside Sales Specialist (Clean Factory Automation)

Inside Sales Specialist (Clean Factory Automation) (Ref: 37779)
Location: North

Our client is a Japanese manufacturing company, focusing on automated and machinery products. They are looking for the Inside Sales Specialist – Clean Factory Automation will be part of the Clean Factory Automation team and support the Engineering Sales Team in managing customer enquiries, preparing quotations and coordinating sales-related activities.

【Responsibilities】

• Manage customer enquiries through WhatsApp, telephone and email, and coordinate with the relevant internal teams to clarify requirements.
• Prepare and issue accurate service, technical and spare parts quotations, including pricing and lead times.
• Monitor and follow up on Purchase Orders, outstanding quotations, and order fulfilment activities.
• Coordinate with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth service delivery.
• Monitor spare parts availability and delivery schedules to support customer and urgent machine recovery requirements.
• Follow up on service reports, delivery order acknowledgements and other relevant sales documentation.
• Maintain accurate records of enquiries, quotations, orders and delivery schedules.
• Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required.
• The successful candidate will progressively develop technical product knowledge and sales expertise, with potential career progression into a Sales Engineer role.

【What you will receive】

• AWS
• Variable bonus (based on company and individual performance)
• Annual Leave: 14 days
• Medical Leave
• Comprehensive Medical Insurance coverage
• Mobile allowance: S$50 per month
• Transportation Allowance: S$120 per month
• Health & Wellness Allowance: S$1500 per year
• Overtime Allowance

【Requirements & Preferences】

(Must)

• Minimum Diploma
• At least 1 year of B2B Sales, Technical Sales or Engineering Sales experience in Manufacturing or Trading industry.
• Comfortable communicating with customers and internal stakeholders through email, telephone and messaging platforms.
• Proficient in Microsoft Office applications (Excel, Word, Outlook)

(Advantageous)

• Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline is advantageous.
• Relevant experience of sales support, spare parts coordination, or semiconductor industry is an advantage.
• Prior experience in preparing quotations, coordinating service schedules, and managing customer enquiries is preferred.