Senior Storage Administrator -L3

Technical Requirements –

o NetApp Storage

o AFF (All Flash FAS)

o FAS (Fabric Attached Storage)

o ONTAP

o Snapshot

o Snapmirror

o EMC Storage

o Dell Power Max 2000

o Dell ECS

o SRDF

o Pure Storage

o X20

o M20

o Brocade

o DCX SAN Switched

o Zoning

Key Responsibilities

· NetApp Administration: Administer NetApp ONTAP clusters, nodes, SVMs, and aggregates. Manage volume provisioning (NFS/CIFS) and implement data protection using Snap Mirror and Snap Vault.

· Dell EMC Management: Perform storage provisioning, LUN creation, and mapping/masking on platforms such as PMAX, SRDF & DR activity.

· Pure Storage Operations: Manage FlashArray and Flash Blade environments using GUI, CLI, and the Pure1 portal for predictive analytics and capacity expansions.

· SAN Switching (Brocade):Configure and troubleshoot Brocade SAN switches. Perform fabric monitoring, zoning (creation/modification), and resolve connectivity orport-related failures.

· Capacity & Performance: Monitor storage utilization trends and perform capacity planning to accommodate business growth. Use tools like Active IQ, Unisphere, and Pure1 for performance tuning.

· Incident & Change Management: Provide L2/L3 support for storage incidents, perform root cause analysis (RCA), and execute firmware upgrades or OS patching following ITIL processes.

· Act as the final tier oftechnical support (L3) to resolve critical, high-impact storage outages andperformance degradations.

· Perform deep Root CauseAnalysis (RCA) and implement permanent corrective and preventive actions.

· Collaborate with vendor TAC(NetApp, Dell, Pure) for hardware replacements and critical bug escalations.

· Develop and maintainoperational runbooks, disaster recovery plans, and SOPs.

· Create scripts (Python/Ansible)to automate repetitive provisioning, reporting, and maintenance tasks.