Application Support Analyst - Fixed Income

Responsibilities

• Provide Level 1 and Level 2 technical support for global Fixed Income Front Office applications.

• Act as the local technical expert for the Summit FT application and ensure its availability and stability during Asia trading hours.

• Monitor application batches, processes and production activities, and investigate and resolve technical issues.

• Perform technical changes, application maintenance and production support activities.

• Work closely with global IT and application support teams to troubleshoot incidents and ensure timely resolution.

• Participate in functional and technology projects related to Fixed Income applications.

• Coordinate with regional and global stakeholders to ensure smooth application operations and service delivery.

• Participate in team meetings, support activities and global application governance.

Skills Needed

• Experience in application support / production support, preferably within a financial services or investment banking environment.

• Hands-on experience supporting Front Office applications within Fixed Income, Capital Markets or Trading environments.

• Experience with Summit FT or similar Front Office trading platforms is highly preferred.

• Strong understanding of application monitoring, batch processing, incident management and production support.

• Ability to troubleshoot technical issues and coordinate with development, infrastructure and business teams.

• Experience working with global teams across different time zones.

• Good understanding of Fixed Income business processes and Front Office applications.

• Strong communication and stakeholder management skills.

• Ability to work independently and provide support during Asia trading hours.

• Good written and spoken English.

Ikas International (Asia) Pte Ltd
“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd
EA Licence No: 16S8086 | EA Registration No. R1988468
We regret to inform you that only shortlisted candidates will be notified /contacted.