Logistics cum Sales Support Executive

Company Overview

The client imports and trades carbide end mills, taps, drills, rotary burrs, spade drills, arbors, and tool bits, serving customers with quality cutting tools and related products.

Job Summary

You will support daily operations by managing customer inquiries, preparing sales and purchase documents, and overseeing logistics and inventory control to ensure smooth business processes.

Responsibilities

• Report daily operational updates and issues to your supervisor to maintain workflow transparency
• Respond promptly to customer inquiries to provide accurate information and support
• Assist walk-in customers by understanding their needs and offering appropriate product guidance
• Prepare sales quotations to facilitate customer purchasing decisions
• Generate sales orders, delivery orders, and purchase orders accurately to support order fulfillment
• Issue purchase orders to headquarters and suppliers to maintain stock levels and procurement schedules
• Manage logistics and inventory control to ensure timely delivery and accurate stock records
• Prepare and print all relevant sales documents using SAP to meet sales and operational requirements