Supervisor

Job Summary

Supervise and coordinate daily salon operations to ensure high-quality customer service and a professional environment. Lead staff by managing schedules, assigning tasks, and addressing customer enquiries and feedback effectively.

Responsibilities

• Supervise daily salon operations to ensure smooth workflow and service quality
• Assign work and manage staff schedules to optimize team productivity
• Deliver excellent customer service by handling enquiries and feedback promptly and professionally
• Maintain a clean, safe, and professional salon environment that meets operational standards
• Lead and motivate staff to uphold service standards and foster teamwork

Preferred competencies and qualifications

• Experience in beauty salon operations
• Effective communication and leadership skills demonstrated through team management and customer interaction
• Ability to work independently with responsibility and strong organizational skills
• Collaborative team player with a focus on delivering excellent customer service