Technology Delivery Manager, Customer Onboarding (Banking, 1-year renewable contract)

Dear Applicant,

If you or someone you know is interested, please send the CV directly to [email protected] (most preferred, as I may overlook some CVs due to the high volume).

Please note that visa sponsorship is not available at this time.

Key Responsibilities

• Act as the technical focal point for application delivery, working closely with development teams, vendors, architects, and project stakeholders throughout the project lifecycle.
• Provide end-to-end technical leadership, solution architecture, and design governance for customer onboarding applications.
• Review and challenge solution designs to ensure alignment with enterprise architecture, security standards, operational requirements, and project objectives.
• Provide technical guidance to development teams on application architecture, design patterns, coding standards, and engineering best practices.
• Conduct code reviews and technical assessments to ensure solution quality, maintainability, security, scalability, and performance.
• Support functional and non-functional requirements analysis, solution design reviews, and technical impact assessments.
• Collaborate with Project Managers, Enterprise Architects, Infrastructure, Security, Testing, and Application Support teams to ensure successful delivery.
• Oversee system integration activities involving upstream and downstream applications, APIs, and enterprise systems.
• Investigate and troubleshoot complex application, integration, and performance issues across development, testing, and production environments.
• Coordinate application release planning, deployment activities, environment readiness, and implementation planning.
• Support system cutover, go-live, and post-implementation stabilisation activities.
• Ensure adherence to application development, security, risk, change management, and technology governance standards.
• Review and maintain technical documentation, including solution designs, deployment procedures, operational runbooks, interface specifications, and support documentation.
• Lead or support production incident management, root cause analysis, and continuous improvement initiatives.
• Provide technical oversight of external vendors and ensure development deliverables meet agreed quality and technical standards.

Key Requirements

• 10+ years of experience in software development and IT solution delivery, preferably within large-scale regional or multinational environments.
• Minimum 5 years of experience as a Technical Lead, Solution Architect, Development Manager, or Lead Engineer.
• Experience in banking or financial services, preferably within customer onboarding or related banking applications.
• Strong experience in Java enterprise application development and technical solution delivery.
• Deep understanding of Spring Boot and microservices architecture.
• Experience with workflow and business automation platforms such as jBPM, Kogito, or Drools.
• Good understanding of BPMN 2.0 and process modelling using tools such as bpmn.io.
• Strong knowledge of Spring Batch and enterprise batch processing.
• Strong understanding of application architecture, integration patterns, API design, and distributed systems.
• Proven experience conducting code reviews and technical governance for development teams.
• Experience working with external vendors and managing technical delivery outcomes.
• Hands-on experience troubleshooting complex application, integration, and performance issues.
• Familiarity with Docker and Kubernetes/OpenShift or similar container technologies.
• Good knowledge of Linux, networking concepts, infrastructure architecture, and application security principles.
• Experience with source control, CI/CD pipelines, and DevSecOps practices.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent stakeholder management, communication, and collaboration skills, with the ability to influence technical decisions across multiple teams.
• Bachelor's Degree in Computer Science, Engineering, or a related technical discipline is advantageous but not mandatory.

Preferred / Advantageous:

• Experience with event-driven and microservices-based architectures.
• Experience with Red Hat JBoss EAP and IBM WebSphere Application Server.
• Experience with DevSecOps tools such as Bitbucket, Jenkins, SonarQube, Artifactory, or Nexus.
• Experience with Oracle Database and Microsoft SQL Server.
• Exposure to cloud-native and containerised application platforms.