Admin cum Sales Assistant

Job Summary

Provide comprehensive administrative and sales support to the sales team by managing customer enquiries, processing orders, preparing sales documents, coordinating and maintaining accurate sales records and databases.

Responsibilities

• Respond to customer enquiries promptly to support sales conversion and customer satisfaction
• Follow up on sales orders, quotations, and invoices to ensure timely processing and accuracy
• Prepare and organize sales documents, reports, and related paperwork to support sales operations
• Coordinate communication between customers, suppliers, and internal departments to facilitate smooth workflow
• Assist in order processing, arrange deliveries, and track shipments to ensure on-time fulfillment
• Maintain accurate filing and documentation of sales records to support audit and reporting needs
• Update and manage customer information and sales databases to ensure data integrity
• Perform daily office administration tasks including data entry, documentation, and correspondence to support team efficiency
• Assist in preparing sales reports and monitoring sales activities to provide insights for management
• Execute ad-hoc duties assigned by management to support business needs

Preferred competencies and qualifications

• Experience in sales support, administration, or customer service to enhance role effectiveness
• Proficient in Microsoft Office (Word, Excel, PowerPoint) to efficiently complete documentation and reporting tasks
• Strong communication and interpersonal skills to engage effectively with customers and team members
• Ability to multitask, stay organized, and pay attention to detail to manage workload and maintain accuracy
• 5 Days/Week (Mon - Fri: 8.00am - 5.00pm)