Manager, Partnership (WPD) [Temp - 1 Year]

The temp will support Programmes Implementation and Management team in the following areas:

Responsibilities

• Liaise with programme partners on survey returns and analyse survey results
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
• Verify and validate claims documentation submitted by programme partners to ensure compliance
• Check for multiple programme enrolments by the same client to prevent double funding
• Check for blacklisted individuals to prevent programme enrolment
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
• Run Robotic Process Automation bots and other automation tools
• Create jobseeker profiles in the system
• Conduct evidence checks on claims by programme partners
• Engage jobseekers at career events to verify programme eligibility and bookcoaching appointment
• Prepare and present reports and updates to Management

Requirements

• Proficient in using AI tools such as Pair and SmartCompose
• Proficient in using automation tools such as Plumber to manage workflows
• Proficient in using Microsoft Excel to manage data
• Effective communication skills – able to interact with internal and externalstakeholders including jobseekers and programme partners
• Experience with data visualisation or RPA skills is an advantage
• Detail-oriented
• Able to work independently, yet collaboratively with internal and externalstakeholders

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.