Manager, OIM (WOD) [Temp - 1 Year]

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team:

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)

• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities

• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking

• Monitor events’ performance, manage information and analyse trends

• Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement

Requirements

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.

• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Strong attention to detail and ability to work accurately with data and systems.

• Proficiency in Microsoft Office applications and other relevant software tools.

• Strong customer service orientation and commitment to delivering a positive stakeholder experience.

• Ability to work independently and collaboratively within a team environment.

• Positive, proactive, and solution-focused approach to problem-solving.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.