Business Development Director

Company Overview

Khai Kong Industrial Pte Ltd has over 50 years of experience manufacturing and selling high-quality, durable salon furniture. The company is known for innovative designs, impeccable craftsmanship, and customer-focused upholstery services for furniture and cushions.

Job Summary

Lead business growth and strategic market development across salon, spa, beauty, wellness, furniture, retail, and related sectors. Drive revenue expansion by developing new opportunities, managing key accounts, and building strategic partnerships.

Responsibilities

• Develop and implement business development and commercial growth strategies aligned with company goals
• Identify and secure new business opportunities across salon, spa, beauty, wellness, furniture, retail, distribution, and commercial supply sectors
• Develop and expand corporate, wholesale, retail, distributor, and trade accounts to increase market share
• Build and maintain long-term relationships with business owners, senior management, procurement teams, distributors, and strategic partners to support sustained growth
• Manage the full business development lifecycle from lead generation and client presentations to proposal preparation, negotiation, and deal closure
• Negotiate pricing, commercial terms, supply arrangements, distribution agreements, and strategic partnerships to maximize profitability
• Manage and grow key customer accounts through repeat business, customer retention, cross-selling, and account development initiatives
• Identify and evaluate new markets, products, sales channels, partnerships, and revenue streams for commercial viability and profitability
• Monitor market trends, competitor activities, and customer requirements to inform strategic decisions
• Prepare business proposals, quotations, sales forecasts, pipeline reports, and management presentations to support decision-making
• Establish business development targets and monitor performance against agreed objectives to ensure accountability
• Collaborate closely with operations, purchasing, warehouse, logistics, finance, and administrative teams to ensure smooth execution of customer orders and commercial commitments
• Represent the company in customer meetings, commercial negotiations, trade events, and partnership discussions to enhance brand presence
• Provide regular business performance, pipeline, and market updates to senior management to support strategic planning
• Support senior management in business planning, market expansion, and commercial decision-making processes

Required competencies and certifications

• Minimum 8 years of relevant experience in business development, commercial management, corporate sales, key account management, market development, or related senior commercial roles
• Proven track record of developing new business and contributing to measurable revenue growth
• Strong experience managing key accounts and commercial relationships to drive business success
• Demonstrated negotiation, presentation, and relationship-management skills in commercial contexts
• Ability to independently generate, develop, and convert new business opportunities into revenue
• Strong commercial awareness with understanding of pricing, margins, and profitability metrics
• Proficiency in Microsoft Office, Outlook, WhatsApp Business, and basic sales or business tracking tools
• Responsible, organised, disciplined, and results-oriented work approach

Preferred competencies and qualifications

• Experience in salon, spa, beauty, wellness, furniture, retail, distribution, commercial supply, or related industries
• Existing industry contacts or established business networks to facilitate business development
• Substantial B2B and commercial business development experience
• Ability to develop proactive business strategies beyond responding to incoming enquiries
• Strong negotiation and closing capabilities to secure major customer accounts
• Comfort operating in a senior management capacity and collaborating closely with company leadership