Management Executive Officer

Job Description:

Customer Service

• Manage reception counter duties and handle phone, email and walk-in enquiries from parents, students, staff and vendors in a friendly and professional manner.
• Provide accurate information, attend to requests and concerns promptly, and escalate matters where necessary to ensure timely resolution.
• Maintain a positive and welcoming service experience for all stakeholders.

Administration & Operations

• Coordinate school bus bookings, including scheduling and liaising with relevant parties to support smooth transport arrangements.
• Manage daily incoming mail by recording, sorting and distributing correspondence efficiently.
• Coordinate the distribution of materials and documents to teachers and students.
• Maintain inventory of stationery and office supplies, ensuring adequate stock levels and timely replenishment.
• Provide basic first aid to students when required and support their safety and well-being.
• Assist with other administrative duties, school operations and projects as assigned.

Finance & Procurement

• Liaise with buyers to verify vendors’ invoices and supporting documents for accuracy and compliance with school policies and procedures.
• Assist with the collation and processing of documents to facilitate timely payments.
• Support procurement activities, including processing purchase requests and checking procurement documents for completeness, accuracy and compliance.

Requirements:

• At least 2 years of experience in customer service, admin, finance and/or procurement.
• Preferably 2 years of experience in a school environment.
• Possess Diploma or above qualification.
• Ability to multi-task with good time management.
• Proficiency in Microsoft Office applications and IT systems.