Aspire/CareNights Supervisor

Job Summary:

In Morning Star Community Services, we seek to create an environment of warmth and safety for the individuals we work closely with, with a focus on strengthening the relationship between child and parent. We seek individuals in a management role who is aligned with our vision of Strengthening Family Relationships in Singapore.

The Aspire/CareNights Supervisor supports the Assistant Manager in overseeing the Aspire/CareNights programme. He/she is responsible for managing the day-to-day operations and ensuring smooth execution of programme.

The incumbent is expected to work within the programme operating hours on weekdays and on Saturdays when required. He/she is largely expected to work in an indoor environment, although he/she is required to travel to and from various Aspire/CareNights centres, or out of organisation’s premises to attend conferences, trainings, and other events or meetings.

Key responsibility areas

Aspire/CareNights Operation and Management

• Determine staffing and other manpower-related needs for all Aspire/CareNights centres

• Organise and implement events for the children and their families

• Ensure the delivery of the planned curriculum is always consistent in all centres

• Manage and report incidents at the Aspire/CareNights centres in a timely and professional manner

• Work with Mentors to support the children in their social emotional development

• Partner with parents and schools to monitor children’s social emotional development and challenges

• Conduct risk assessment for Aspire/CareNights centres to always uphold safety

• Participate in advocacy activities of the Aspire/CareNights programme and the organization
  

Supervisor Role

• Coach Aspire/CareNights Mentors on child management skills and strategies

• Assist and support centres’ manpower deployment, including operational needs

• Orientate, develop and establish good relationship with Mentors/volunteers and provide constant feedback to always uphold professionalism

• Conduct monthly induction sessions for new volunteers
  

Curriculum Development and Coaching

• Asist in the planning, designing and reviewing of current and new curriculum.

• Coach Mentors on the delivery and management of the curriculum to engage the children effectively
  

Stakeholder Management

• Manage and support communications with parents, volunteers and other partners confidently and professionally

• Conduct centre tours to visitors including potential clients, sponsors and volunteers
  

Administration

• Oversee the administration and operations of Aspire/CareNights centres, including day-to-day activities and enrolment of children

• Support and provide input as per required by AM
  

Requirements

• Diploma/Degree in Psychology, Counselling, Social Work, or Special Education preferred

• At least 3 years’ experience in operational or direct services roles working with children, with at least 1 year in a supervisory role.

• Experience in the social service sector preferable

• Strong interpersonal skills

• Good understanding of social-emotional learning process/frameworks

• Able to engage and manage children well

• Strong problem-solving skills

• Team leadership and coaching ability

• Driven with passion to lead and transform

• Adaptive and Flexible