Sales Admin

Key Responsibilities:

• Provide general administrative support to the Sales team.
• Attend to customer enquiries via phone and email in a timely manner.
• Assist in preparing quotations, proposals, and tender documents. Follow up on quotations and ongoing project matters.
• Contact customers to obtain missing information or clarify order details.
• Maintain and update customer databases and sales records.
• Receive and process purchase orders accurately.
• Coordinate with internal departments to ensure timely order processing and delivery.
• Record and channel customer feedback to the relevant departments. Assist in identifying potential new products to expand offerings.
• Support the Sales team with any additional administrative duties as assigned.
• Perform any other duties assigned by the Company.

Requirements & Qualifications:

• Diploma or Bachelor’s degree in Business Administration, or related field
• 1–2 years in sales coordination or administrative role (preferred)
• Strong organizational, time-management, and communication skills
• Proficient in MS Office; knowledge of project management tools is a plus
• Ability to handle multiple tasks, meet deadlines, and work under pressure

Skills & Competencies:

• Attention to detail
• Problem-solving mindset
• Team player with a positive attitude
• Able to work independently and support project teams efficiently