Healthcare Assistant

As a Healthcare Assistant, you will play a vital role in ensuring smooth day-to-day operations and providing excellent patient care. This position involves both administrative and clinical support, with a variety of responsibilities to support the clinic's operations.

Key responsibilities:

• Register and schedule patient appointments, ensuring an efficient flow of patients.
• Answer patient inquiries promptly and professionally.
• Handle incoming calls and provide relevant information.
• Prepare case notes and necessary forms accurately and in a timely manner.
• Maintain the clinic facility, ensuring it is clean, well-organized, and properly stocked.
• Provide administrative and clinical support as directed by the supervising head, including managing laundry, purchasing refreshments, and ordering stationery.
• Process billing, raise invoices, and collect payments from patients.
• Prepare and submit claims for MediSave, insurance, and other healthcare-related services.
• Upkeep the pharmacy – order drugs and manage inventory
• Rotate across other clinics within the Company or Sincere Healthcare Group for Clinic Assistant duties as needed.
• Perform chaperone duties.
• Assist with pre-operative, intra-operative, and post-operative tasks as required.
• Carry out other duties as assigned by the Clinic's supervising staff.