Desktop Support Engineer (East, Up $3800)

Location: Kaki Bukit

Salary: $3800

Mon to Fri 8.30am to 5pm

Job Description

•  Provide L1/L2 helpdesk support to resolve IT-related issues.
•  Perform backup operations, system failure recovery, and related procedures.
•  Maintain user accounts and environments in Microsoft Active Directory / Azure AD as needed.
•  Regularly review server logs to identify server, network, and security issues.
•  Install and maintain company-owned computers, networks, servers, network cabling, and related equipment; add, upgrade, and configure disk drives, printers, and other devices.
•  Manage and troubleshoot network issues, including connectivity and security problems.
•  Notify users promptly about maintenance and its impact on system and service availability.
•  Assist in administering company IT security policies and procedures.
•  Provide training and support to users on new systems and software.
•  Maintain records of issues and solutions, and create documentation for IT processes and procedures.
•  Contribute to, maintain, and update existing knowledge and established procedures.
•  Perform other duties as assigned by management.

Desired Qualifications / Requirements / Competencies

• Minimum Nitec, Higher Nitec, or Diploma in an IT-related field.
• 2-3 years of experience in technical support, desktop support, or a similar role preferred.
• Ability to troubleshoot and resolve issues in a Windows operating system environment.
• Experience with Microsoft Windows Server administration, Active Directory, and Group Policy Management.

*Only shortlisted candidates will be notified*

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Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368