Inside Sales Specialist

Your tasks and responsibilities:

• Ensure all incoming customer requests are handled promptly and professionally
• Provide sales/administrative support and Serve as the key liaison between sales team and customers for order-related communications and issues
• Maintain diligent tracking of all leads, activities, and sales information to ensure accurate documentation in the sales automation system
• Create new accounts, generate quotations, and maintain information in the ERP system
• Pre-qualify and distribute incoming leads to the appropriate Regional Sales Managers
• Manage small to medium-sized accounts as the primary contact for all account needs
• Identify new potential opportunities by following and analyzing industry and market trends
• Support necessary import/export logistics for order fulfillment
• Assist in coordinating marketing activities such as trade shows and exhibitions

Your ideal qualifications:

• Bachelor’s Degree in Business or equivalent experience
• Experience in inside sales, sales support, and/or customer service role
• Prior experience with Salesforce strongly preferred
• Superior interpersonal, organizational, and multi-tasking skills
• Strong critical thinking skills and are an independent problem solver
• Excellent verbal and written communication skills in English and Chinese
• Previous experience working for an international B2B company with a direct sales and distribution model strongly preferred.