Contract Accounts Assistant (AR - Accounts Receivables | $3200) #HJO

Job Responsibilities

• Perform outbound reminder calls to patients to follow up and recover outstanding payments.
• Attend to patient enquiries relating to outstanding bills, payments and account balances.
• Assist patients with enquiries on Medisave usage and available financial assistance options.
• Investigate billing and payment disputes and coordinate with relevant departments to resolve issues and ensure case closure.
• Follow up consistently on outstanding accounts and collection cases.
• Ensure all collection activities, conversations and follow-up actions are accurately documented in the system.
• Handle sensitive payment-related conversations professionally and provide appropriate assistance to patients.
• Perform other Accounts Receivable, collection and administrative duties as assigned.

Requirements

• Diploma in Accountancy or a related discipline.
• At least 1 year of relevant experience in Accounts Receivable, Collections or Credit Control is preferred.
• Strong interpersonal skills with the ability to handle payment-related enquiries professionally and tactfully.
• Meticulous, organised and able to manage multiple cases and follow-ups within deadlines.
• Proactive and able to work effectively with internal and external stakeholders.

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA Licence No. 99C4599