Sales & Marketing Admin Executive

About Able Best

Established in 2003, Able Best Employment Agency has been helping Singapore families find suitable migrant domestic workers for more than 20 years.

We are looking for a reliable, organised and customer-focused Sales & Marketing Admin Executive to support our customer enquiries, sales activities, marketing efforts and daily branch operations.

This is a suitable opportunity for someone who enjoys communicating with people, keeping work organised and learning different aspects of a growing business.

Key Responsibilities

Customer Enquiries and Lead Support

• Attend to walk-in customers in a friendly and professional manner
• Respond promptly to incoming phone calls and WhatsApp enquiries
• Understand the customer’s initial requirements and record their information accurately
• Assign new enquiries to the appropriate sales consultant
• Maintain and update lead records in the company’s CRM system
• Monitor outstanding enquiries and assist the sales team with follow-ups
• Ensure that customers receive a timely response and are not left unattended

Sales Team Support

• Assist sales consultants with appointment scheduling, customer information and basic document preparation
• Coordinate customer interviews with sales consultants and domestic helper candidates
• Help prepare biodata, forms and other sales-related materials
• Support the branch in delivering a smooth customer experience from initial enquiry to handover
• Assist with customer follow-ups and other sales-support activities when required

Social Media and Marketing Support

• Create simple and presentable social media posts using Canva
• Prepare captions and schedule content for Facebook, Instagram and other online platforms
• Assist in updating company information, promotions and job postings online
• Monitor enquiries generated through online advertising and social media campaigns
• Help organise marketing materials, customer testimonials and suitable content ideas
• Support management in carrying out ongoing digital marketing activities

Administrative and Operational Support

• Perform general branch administration, including filing, printing, scanning and preparing forms
• Maintain proper customer and case records
• Keep the reception area and customer-facing materials organised and presentable
• Learn the company’s post-sales administrative procedures
• Provide backup support for case documentation, insurance, logistics and deployment coordination when required
• Perform other reasonable administrative and operational duties to support the team

Requirements

• Friendly, patient and comfortable communicating with customers
• Responsible, organised and attentive to details
• Able to follow up on tasks consistently without needing frequent reminders
• Comfortable using WhatsApp, email and basic Microsoft Office or Google Workspace applications
• Willing to learn Canva, social media posting and basic online marketing
• Able to communicate clearly in English
• Additional ability to communicate in Mandarin, Bahasa Indonesia, Malay, Burmese or Tagalog would be an advantage
• Previous experience in customer service, reception, administration, sales support or social media is advantageous
• CEI certification would be an advantage but is not compulsory at the point of application
• Willingness to obtain the relevant certification if required for expanded responsibilities
• Fresh graduates and mid-career applicants with the right attitude are welcome

Career Development

This role provides exposure to customer service, sales support, digital marketing and employment agency operations.

Employees who demonstrate strong communication skills, initiative and sales potential may have the opportunity to progress into a Sales Consultant or other senior operations position, with the relevant training and certification.

What We Offer

• Basic salary: S$2,200–S$3,500 per month, depending on experience and capabilities
• Structured on-the-job training
• Exposure to sales, marketing and employment agency operations
• Supportive and team-oriented working environment
• Career progression opportunities for employees who demonstrate strong performance and potential

How to Apply

Apply directly through this portal with your updated resume