Technical Manager

Oversee the management of the power generation site activities.

• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation

• Respond to requests for emergency repairs and services to troublesome equipment

• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites

• Perform oversight of other TFA’s performing administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis

• Sign off on all changes implemented.

• Drive customer satisfaction through commitment to quality.

• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards

• Troubleshoot and provide routine maintenance checkout for wide range of equipment vintage

• Proactively seek opportunities to coach, mentor and train other TFAs and team members as a priority to impart and perpetuate field engineering and/or product knowledge and competence.

• Serve as an example and drive a strong safety mindset during all outage executions, proactively engage in EHS centered campaigns and seek opportunities to intervene in order to support EHS policy and procedure.

• Prepare timely and accurate technical reports for customer records and a reference for future outages

• Ensure all parts needed for the job are shipped to the site

• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.

• Perform aftermarket upgrades that need to be performed at the site level.

• Willingness to actively collaborate with diverse groups seeking technical expertise to formulate process improvement.

• Will serve as a senior member of the TFA Competency Council – driving continuous improvement of competence in TFA scope of skills for TFA’s and Field Technicians.

• Ability and willingness to work holidays, weekends and overtime as required by field assignments

• Extensive travel to and from projects and various field assignments will be required

• Will be required to perform other duties to help proactively drive our FieldCore vision and align with our organization’s core values