Admissions Executive

Summary

ISS International School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and uphold the highest standards of child protection.

The Admissions Executive supports the day-to-day admissions and enrolment activities of the School and serves as a key point of contact for prospective students, families and other stakeholders. The role provides timely and professional support throughout the admissions journey and works closely with Academic and Administrative departments to facilitate a smooth and positive admissions experience.

Responsibilities:

Admissions and Enrolment

• Attend to admissions enquiries and provide accurate and timely information to prospective students, families and other stakeholders.
• Guide prospective families through the admissions journey, including conducting school tours and executing timely follow-ups.
• Process student applications and ensure that all required information and supporting documentation are complete and systematically filed.
• Coordinate applicant reviews, interviews, placement assessments and other pre-enrolment requirements across relevant departments for a smooth student onboarding experience.
• Provide general administrative support including Student’s Pass application.
• Maintain accurate and up-to-date applicant, admissions and enrolment records in the school’s database systems.

Student Recruitment & Engagement

• Support student recruitment activities, including open houses, education fairs, school events and other engagement initiatives.
• Provide administrative support for the appointment, onboarding, monitoring and renewal of student recruitment agents.
• Support holiday programmes as assigned.

Compliance & Administration

• Conduct admissions and student recruitment processes in alignment with applicable regulatory requirements and the school policies and procedures.
• Maintain strict confidentiality and ensure appropriate handling of personal data in full compliance with applicable data privacy regulations and school policies.
• Support regulatory assessment and accreditation exercises.
• Provide operational support to the Manager, Marcom & Admissions, and perform additional duties as assigned.

Education/trade qualification/other requirements

• Diploma or bachelor’s degree in business administration, Marketing, Communications, Education or a related field.
• Relevant experience in admissions, administration, customer service, education or a related service-oriented environment is preferred.
• Experience in an international school or education environment is an advantage.
• Ability to communicate and work effectively with people from diverse cultural backgrounds.
• Excellent interpersonal and communications skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently and collaboratively as part of a team.
• Service-oriented, responsible and adaptable.