Junior Sales & Operations Executive

About the role

We are looking for a proactive and detail-oriented Junior Sales & Operations Executive to support and manage our B2B clients across Singapore, India, and Europe. This role combines client account management, sales support, and day-to-day operational coordination. It is ideal for someone with 1–2 years of experience in the OTA, hotel, travel, or hospitality industry who wants to grow into a regional sales and account management role.

Key responsibilities

• Manage and support client accounts across Singapore, India, and European markets

• Maintain strong day-to-day communication with existing clients and business partners

• Support sales activities, including client follow-ups, quotations, proposals, and contract coordination

• Coordinate booking, hotel, inventory, rate, and operational matters with internal and external partners

• Respond to client requests and resolve operational issues in a timely manner

• Monitor account performance and identify opportunities to increase sales and client engagement

• Work closely with internal sales, operations, hotel, and partner teams

• Maintain accurate client, sales, and operational records

• Support onboarding of new clients and partners

• Assist with market research and business development activities when required

Requirements

• Based in Singapore and legally eligible to work in Singapore

• Diploma or Bachelor's degree in Business, Hospitality, Tourism, or a related field preferred

• 1–2 years of experience in OTA, hotel, travel, hospitality, sales operations, or account management preferred

• Strong communication skills in English and Mandarin Chinese, required to liaise with Mandarin-speaking clients and counterparts

• Korean language ability is a plus

• Comfortable communicating with international clients across different cultures and time zones

• Strong organizational and problem-solving skills

• Detail-oriented, responsive, and able to manage multiple accounts and tasks simultaneously

• Good working knowledge of Microsoft Office / Google Workspace

• Experience with CRM, hotel booking systems, OTA platforms, or travel technology is an advantage

Preferred Profile

• Experience working with hotels, OTAs, travel agencies, DMCs, or hospitality technology companies

• Exposure to international B2B clients

• Commercial mindset with strong customer-service orientation

• Comfortable handling both sales and operational responsibilities

• Interested in developing a career in regional sales and account management

What We Offer

• Opportunity to manage international accounts across Singapore, India, and Europe

• Hands-on exposure to both sales and operations

• Career development opportunities in regional account management and business development

• Dynamic and international working environment