CRM Developer

Overview

The CRM Developer is responsible for Microsoft Dynamics CRM / Dynamics 365

development, customization, implementation, and maintenance. The candidate will

develop and support CRM applications, integrations, workflows, plugins, and interfaces

through .NET web services and APIs. The role requires close collaboration with business

users, functional consultants, and project teams to deliver quality CRM solutions.

Responsibilities

• Develop, customize, and maintain Microsoft Dynamics CRM / Dynamics 365

solutions.

• Participate in requirements gathering and assist in translating business

requirements into technical solutions.

• Develop CRM plugins, workflows, custom modules, and integrations using CRM

SDK, C# and .NET technologies.

• Build and maintain integrations with external systems using REST/SOAP web

services and APIs.

• Configure and support CRM security roles, teams, business processes, and

system configurations.

• Support mailbox configuration, server-side synchronization, and CRM

administration activities.

• Perform unit testing, system testing, bug fixing, and deployment activities.

• Troubleshoot application issues and provide timely resolution.

• Prepare technical documentation and deployment documentation.

• Provide post-implementation support and maintenance services.

• Work closely with project team members to ensure successful delivery of CRM

projects.

• Ensure application performance, code quality, and maintainability.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or

equivalent.

• Minimum 2 to 5 years of experience in Microsoft Dynamics CRM / Dynamics 365

development.

• Experience in CRM customization, configuration, workflows, plugins, and

integrations.

• Knowledge of C# and .NET development.

• Experience in developing and consuming REST or SOAP web services.

• Familiarity with Microsoft Power Platform, including Power Apps and Power

Automate, will be an advantage.

• Basic knowledge of Azure services will be an advantage.

• Knowledge of Microsoft IIS administration and configuration.

• Experience with source code versioning tools such as Azure DevOps or TFS.

• Good analytical, troubleshooting, and problem-solving skills.

• Good communication skills and ability to work independently as well as within a

team.

• Willing to support implementation and maintenance projects.

• Experience in Agile and/or Waterfall project environments is preferred.