Customer Service Officer (Insurance) ($3.9k Max) (1 Year Contract) #NKC
About this job
Handle customer enquiries, requests, complaints and feedback across various service channels.
Provide timely and professional assistance to walk-in customers and customers via phone.
Handle escalated enquiries and follow up on complex customer cases when required.
Make outbound calls to new and existing customers for follow-ups and service-related matters.
Work closely with internal teams to resolve customer issues and ensure a consistent service experience.
Maintain accurate records of customer interactions and follow established service and quality standards.
Support service improvement initiatives and other ad-hoc projects as assigned.
Interested applicants may email resume to [email protected]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
Market insight
43% below medianExplore related jobs
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The employer lists 3 000 – 3 900 $ for this role at RECRUIT EXPRESS PTE LTD in Singapore. For comparison, the local market median is about 6 085 $ based on 26 065 similar offers.
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