Infrastructure Support Analyst (JD#11302)

Job Summary

Looking for an Infrastructure Support Engineer with expertise in cloud-based Windows/Linux server administration, IT infrastructure support, incident management, and security compliance. Strong background in system maintenance, capacity planning, infrastructure upgrades, and ensuring high availability of business-critical systems.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science, or a related field;
• Must have 6 years of experience in IT infrastructure support and maintenance;
• Must have 3 years of experience managing Microsoft Windows and/or Red Hat Linux servers in a cloud environment;
• Strong knowledge of server, database, network, and cybersecurity best practices;
• Must have hands-on experience with AWS cloud services;
• Experience in incident management, service recovery, and escalation handling;
• Experience in infrastructure/database capacity planning, system upgrades, and lifecycle management;
• Familiarity with security reviews, audits, compliance, and disaster recovery planning;
• Ability to support infrastructure projects, technology evaluations, and continuous improvement initiatives.

Desired Skill-set

• Strong enterprise infrastructure operations, governance, and IT service management experience;
• Exposure to security, IAM, audits, disaster recovery, and project/vendor management.

Responsibilities

• Manage and maintain cloud-based Windows/Linux infrastructure, ensuring availability, performance, and security;
• Oversee IT operations, service management processes, incident resolution, and vendor/service provider governance;
• Conduct security reviews, audits, capacity planning, system upgrades, backup/recovery, and disaster recovery activities;
• Support infrastructure projects, technology improvements, and ensure compliance with organizational policies and standards.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639