AB03 - Parent Relations Executive | Customer Service & Centre Operations

Title: Customer Service Executive (Childcare)
Location: Punggol
Salary: $3000 - $3800 (Depends on experience)
Working days and timing: Mon - Fri, 9am - 6.30pm

Responsibility:

Operations
* Increase enrolment through engagement of customers.
* Handle and ensure smooth fee collection.
* Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
* Greet all visitors and ensure that all security procedures are upheld.
* Prepare and submit reports.
* Ensure safety and health of children at all times.
* Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
* Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration
* Ensures the centre administration functions smoothly.
* Coordinate and distribute Centre correspondence.
* Maintain appearance of reception and office and common areas.
* Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.
* Coordinate and ensure office equipment is in working order.
* Liaise with suppliers to ensure timely delivery of goods and services.
* Handle claims for petty cash accounts.

Communications
* Interface with parents on enrolment matters, school fee collections and operation enquiries.
* Maintain positive relationships with parents, children and co-workers.

Personal Development
* Attend training workshops, conferences in order to maintain and improve professional competence.

Requirement:
* Childcare customer service/admin experiences

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at [email protected] (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |📍The Supreme HR Advisory EA No: 14C7279