Vendor Management Specialist

KeyResponsibilities:

• Manage the onboarding, renewal and offboarding of logistics vendors, ensuring all requireddocumentation and contracts are properly maintained.
• Monitor vendor performance on a daily basis, investigate service exceptions, and followup on corrective actions with vendors and internal stakeholders.
• Review vendor invoices, pricing and supporting documents to ensure billing accuracyand compliance with agreed commercial terms.
• Support vendor performance reviews by analysing operational data, service quality, costand compliance indicators.
• Coordinate with Operations, Finance and other internal departments to resolvevendor-related issues in a timely manner.
• Maintain vendor records, contracts and Standard Operating Procedures (SOPs), ensuringthey remain accurate and up to date.
• Monitor system reports and operational dashboards to identify irregularities,compliance risks and operational trends.
• Assist in implementing process improvements to enhance vendor performance, operationalefficiency and cost control.
• Prepare regular reports and analysis on vendor performance, operational costs andcompliance status.

Requirements:

• Diploma or Bachelor's Degree in Supply Chain, Logistics, Business Administration or arelated discipline.
• At least 2 years of experience in logistics, vendor management, operations, procurement orsupply chain.
• Experience in managing third-party logistics (3PL) vendors or service providers will be anadvantage.
• Strong analytical skills with good attention to detail.
• Comfortable working with data and Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP or similarfunctions).
• Able to communicate effectively with both internal stakeholders and external vendors.