FULFILMENT WAREHOUSE SUPERVISOR

J&T Express is a one-stop eCommerce business that deliver globally for both clients and consumers. We connect, protect and inspire with day-to-day trusted service to become the world's leading choice.

We embrace diversity and passion; start your career with us for a never-ending growth!

Highlights

• Working day: 6 days' work week
• Salary: $3,800-$5,000
• Location: East (5 Changi South Lane)
• Working hours: 9am-6pm
• Annual Performance Bonus provided
• Medical Benefits (GHS & Outpatient Medical)

Responsibilities

Operational Leadership

• Lead, guide, and supervise Team Leads (TLs), Drivers and Warehouse Assistants (WAs) to ensure smooth day-to-day operations.
• Conduct pre-shift safety briefings for staff and part-timers to reinforce safety and compliance.
• Assign TLs and WAs to assigned stations according to workload and priorities.
• Ensure proper manpower planning for both business-as-usual operations and campaign/peak periods.

Hub Operations and Process Control

Customer and Stakeholder Management

• Act as the point of contact for assigned key account customers, providing prompt responses to queries or issues.
• Work closely with HR, Sales & Marketing, Hub & Fleet teams to ensure seamless operations.

Safety, Compliance and Reporting

• Ensure strict adherence to the company’s Workplace Safety, Health and Security (WSHS) Policy and implement bizSAFE protocols.
• Report and update operation status to management on a timely basis.
• Support audits, compliance checks, and operational reviews.

Requirements

• At least 2 years experience as Warehouse Supervisor
• Able to lead team and work in a fast paced environment
• Able to perform shift work if required
• On the job training will be provided
• Willing to learn, able to work independently or in a team